For every third-party App integration, there are many tables that can be imported. Outside of the reference tables, here are some of the most used tables for your analytics:
Optionally, you can filter the results by phone numbers.
When you purchase a phone number in Talk, some countries have regulations that require you to provide an address to verify your business.
- Agents Activity
- Agents Overview
- Calls(Incremental sync)
Call Legs(Incremental sync)
A call leg is a logical connection between two voice gateways or between a gateway and an IP telephony device.
Current Queue Activity
Optionally or if you notice inconsistencies with the returned values, you can filter the results by phone numbers.
- Greeting Categories
- IVR Menus
- IVR Routes
- Phone Numbers